ATM - Ajijic

Date: November 1, 2011
Type: Fraud - Charges to ATM Card
Source: Victim
Card Last Used: Banco Multivia - this is probable - see below
Location:

It is difficult to know when the card was compromised, but I believe that the last time that I used my card successfully was on October 21 at Banco Multiva S.A. Ajijic. It was on the Carreterra, but I don't know the area well enough to know the cross street. I also used it at the Guadalajara airport on October 11th. Also used Bancomer ATM in Ajijic on October 10.

There were a couple of times I have tried to use it at an HSBC ATM. Both times it told me that my pin was invalid. 

Over $1500 in charges so far.

Description:

I am visiting from Alaska, and had an unauthorized use of my ATM card on November 1st. I discovered it when I checked our bank accounts online that day. I contacted the bank and they have completed the fraud report and done a temporary credit of the amount back to our account, and cancelled my card.

My husband and I each have our own debit cards from the same account. We have both used our cards here, and fortunately his card is still okay (we think).
He used his card at the Bancomer ATM in Ajijic that day, and we thought that was when it happened, but found out that it was my card that was compromised. I have also used that ATM on October 10.

The ATM debit was listed on our account as ATM Industrales GDL2 Guadalajara. 

It is difficult to know when the card was compromised, but I believe that the last time that I used my card successfully was on October 21 at Banco Multiva S.A. Ajijic. It was on the Carreterra, but I don't know the area well enough to know the cross street. I also used it at the Guadalajara airport on October 11th.

There were a couple of times I have tried to use it at an HSBC ATM. Both times it told me that my pin was invalid. 

Date Added: November 3, 2011.