Ajijic - HSBC ATM Plaza Bugambilla next to Farmicia Christina

Date: May 30, 2011 Afternoon
Type: Fraud - Charges to ATM Card
Source: Victim
Location: Ajijic - HSBC machine (glassed off) in Plaza Bugambilias adjacent to Farmicia Christina
Description:

On 5/30/2011 someone took money out of my savings account.  The last time I used my ATM card was Thursday, May 26th.  Somehow (probably a scanner)they got my pin # etc and withdrew funds from my savings account.  The ATM they used was TEPEYAC 2.  Have no idea where this is located. Notified my bank, cancelled my card, changed sign-in and password on-line and several long distance calls to the bank.  What a mess.  Now I have to fax the bank a letter signed by me to make a claim to get my money back (I hope).  GRRR!

Police Called: No - I have no idea who, how, or exactly what time withdrawal was made...so how can I make an official police complaint?
Date Added: May 31, 2011 11-35